Privacy Policy & Data Protection

Mediagistic, Inc. & ACS Absolute Comfort Heating & Cooling

What information do we collect & how do we use your information?

If you email us through the “Contact Us” link on this site or fill out a “Schedule an Appointment” form, we ask you for information such as your name, email address, and phone number so we can respond to your questions and comments. You may choose to provide additional information as well.

How do we share your information?

We will share aggregated demographic information with our partners. This is not linked to any personal information that can identify any individual person.

We do not sell or otherwise disclose personal information about our website visitors, without their prior authorization. We may share information provided by our visitors with service providers we have retained to perform services on our behalf. These service providers are contractually restricted from using or disclosing the information except as necessary to perform services on our behalf or to comply with legal requirements. In addition, we may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity.

We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use the personal information you have provided through this website in a manner that is consistent with this Privacy Statement.

How do we use cookies, web beacons, and tracking technologies?

Like many companies, we use browser cookies on this website. Browser cookies are bits of text that are placed on your computer’s hard drive when you visit certain websites. We use browser cookies to tell us, for example, whether you have visited us before or if you are a new visitor and to help us identify site features in which you may have the greatest interest. Browser cookies may enhance your online experience by saving your preferences while you are visiting a particular site. The “help” portion of the toolbar on most browsers will tell you how to stop accepting new browser cookies, how to be notified when you receive a new browser cookie, and how to disable existing browser cookies. Remember though, without browser cookies, you may not be able to take full advantage of all our website features.

For each visitor to a CCS website, CCS’s web server automatically recognizes and stores information, such as the visitor’s IP address/domain name combination and any referring websites. We use this information to understand visitor traffic patterns through our websites for purposes such as enhancing their usability. Your computer provides this information automatically each time you log on, unless you have activated blocking technology available in some browsers.

We use IP addresses to analyze trends, administer the site, track user movement, and gather broad demographic information for aggregate use. Certain pages on our site may contain “web beacons” (also known as Internet tags, pixel tags and clear GIFs). These web beacons allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third party. We use log files to store the data that is collected through web beacons. CCS also uses third party web beacons to help manage online advertising. These web beacons are provided by our ad management partners, such as Google Analytics and Omniture. These files enable Google Analytics and Omniture to recognize a unique cookie on your web browser, which in turn enables us to learn which advertisements bring users to our website. The cookie on your web browser was placed by CCS, or by another advertiser who works with Google Analytics. With both cookies and web beacon technology, the information that we collect and share is anonymous and not personally identifiable. It does not contain your name, address, telephone number or email address.

How do we protect your information?

Mediagistic, Inc. employs reasonable administrative and technical security measures in place to help protect against loss, misuse and alteration of the information under our control.

ACS Comfort (“ACS Comfort,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, services, and SMS communications.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, phone number, email address
Service Information: Appointment details, service requests, billing inquiries
Communication Data: SMS messages, email communications, and call records
Website Data: IP address, browser type, pages visited (if applicable)

2. How We Use Your Information

We use the information collected to:

Schedule and manage appointments
Send service-related notifications and reminders
Respond to customer inquiries and support requests
Send billing-related messages
Improve our services and customer experience
Comply with legal and regulatory requirements

3. SMS Communications & Consent

If you opt in to receive SMS communications from ACS Comfort, you may receive text messages related to:

Appointment reminders
Follow-up messages
Billing inquiries
Service updates

SMS Consent Policy:
SMS consent and phone numbers collected for SMS communication purposes will not be shared with any third parties or affiliates for marketing purposes.

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying to STOP.
For assistance, reply HELP or contact us using the information below.

4. How We Share Information

We do not sell, rent, or trade your personal information.

Your information may be shared only:

With service providers strictly necessary to operate our services
To comply with legal obligations or lawful requests
To protect the rights, safety, and property of ACS Comfort and its users

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Your Privacy Rights

You have the right to:

Request access to your personal data
Request correction or deletion of your data
Withdraw consent for SMS communications at any time

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact:

ACS Comfort
📧 Email: acsabsolutecomfort@yahoo.com
📞 Phone:+1 281-495-2013
🌐 Website: https://acscomfort.com

By using our services, you acknowledge that you have read and understood this Privacy Policy.